Legal
Privacy Policy
Last Updated: 12 March 2025 · Effective: 12 March 2025
Verntide ("we", "us", "our") is committed to handling personal data with care and transparency. This Privacy Policy describes how we collect, use, store, and protect information provided to us through our website or in the course of consulting engagements. It applies to all users of our website and individuals who contact us or engage our services.
Verntide operates in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (the "Ordinance"). For queries about this policy, contact us at [email protected].
1. Data We Collect
We collect personal data when you interact with our website or services. This includes:
- Contact information provided through our website form: name, email address, phone number
- Correspondence and messages submitted through enquiry forms
- Information provided during consulting engagements, including operational data you share with us
- Technical data collected automatically: IP address, browser type, pages visited, and session duration via analytics tools
Legal Basis for Processing
We process personal data on the basis of: consent (where you have provided it via our website form), legitimate interest (to respond to enquiries and deliver consulting services), and contractual obligation (where an engagement agreement exists).
Data Retention
Contact enquiry data is retained for up to 24 months from the date of last contact. Data collected during consulting engagements is retained for the duration of the engagement and for up to 12 months following project close, after which it is deleted or returned to the client as agreed in the engagement letter.
2. How We Use Your Data
- To respond to enquiries submitted through the website
- To assess whether a consulting engagement is appropriate for your organisation
- To deliver consulting services under an engagement agreement
- To send relevant information about our services where you have expressed interest (you may opt out at any time)
- To maintain records required for legal or contractual compliance
- To improve our website through anonymised analytics
Third-Party Sharing
We do not sell personal data. We may share limited data with service providers who support our operations (such as email hosting and analytics providers) under appropriate data processing agreements. We do not share client engagement data with any third party without your explicit consent, except where required by law.
3. Data Protection Measures
We take reasonable and appropriate steps to protect personal data against unauthorised access, loss, or disclosure. Our measures include:
- Encrypted transmission of data submitted through our website (HTTPS)
- Restricted access to personal data — limited to staff directly involved in the relevant engagement or enquiry
- Secure storage and controlled document handling for engagement materials
- Regular review of data handling practices
In the event of a data breach that affects your personal data, we will notify affected individuals and the relevant authority in accordance with our obligations under the Ordinance.
4. Cookies
Our website uses cookies to support basic functionality and to understand how visitors use the site. We use essential cookies (required for site operation), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings). We do not use marketing cookies by default.
You can manage cookie preferences through our cookie consent tool or by adjusting your browser settings. See our Cookie Policy for full details.
5. Your Rights Under the Ordinance
Under the Personal Data (Privacy) Ordinance, you have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of personal data where we no longer have a lawful basis to hold it
- Object to the use of your personal data for direct marketing purposes
- Withdraw consent where our processing is based on consent
- Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe in accordance with the Ordinance.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately. The presence of a link does not constitute endorsement.
7. Children's Privacy
Our services are directed at business organisations and their representatives. We do not knowingly collect personal data from individuals under the age of 18. If you believe we hold data of a minor, please contact us immediately.
8. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through our website. Continued use of the site following an update constitutes acceptance of the revised policy.
9. Contact
Verntide is the data controller for personal data processed in connection with this website.
- Email: [email protected]
- Address: 8/F, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong
- Phone: +852 2574 8936
The Office of the Privacy Commissioner for Personal Data can be reached at www.pcpd.org.hk.