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EMPATHIZE → DEFINE → TEST · SURVEY v2 RESULTS · n = 134 kept of 150

What the survey says — need, content by state, wearables, product, price.

Every statistic below is produced by the pre-registered analysis pipeline: descriptives, Ulwick opportunity scores, the McNemar test on state-dependent content preference, TAM reliabilities and betas, Kano classification, Van Westendorp price points, purchase intent — and the likelihood ratios each pre-registered threshold triggers in the decision engine.

Exclusions: 16 attention-check fails · 0 speeders (< ⅓ median time; median 7.4 min) · wearable owners 63 (47%) · US/EU 80 · China 41 · other 13

/ 01Block B · the need side

Who needs it, when, and what they do today

GAD-2 positive (≥ 3)
38%

n = 51 · mean 2.1/6 — screener, not diagnosis

PSS-4 perceived stress
6.54

/16 · SD 2.66 · r(GAD-2, PSS-4) = 0.69 (convergent validity)

Need a calming moment ≥ weekly
87%

B7 · frequency of "want something to calm down"

Already use music/audio ≥ weekly
90%

C1 · the behaviour the product builds on

When it strikes (B3, multi)
bed57%work52%evening33%night23%commute17%morning16%nopattern16%weekend10%

bed / work / evening dominate → two jobs: acute-at-night and daytime wind-down.

What is hired today (B8, multi)
music61%scroll57%move43%breathing37%talk37%nothing28%work harder26%eat drink21%medication10%other5%

Music is the most common coping behaviour; scrolling is the real competitor.

Outcome opportunity scores (B9 · Ulwick: Imp + max(Imp − Sat, 0); ≥ 6 = under-served)
Stop racing thoughts6.4Calm down within minutes5.8Not make things worse5.6Know it is actually working5.5Almost no effort4.8Fall asleep faster4.6Discreet — not 'therapy'3.2

Under-served (≥ 6): Stop racing thoughts · near threshold (5.5–6): Calm down within minutes, Not make things worse, Know it is actually working · adequately served: Almost no effort, Fall asleep faster, Discreet — not 'therapy'.

Somatic / cognitive pattern (B6)

Racing thoughts 78% · sleep 59% · racing heart 39% · chest 34% · can't stand silence/noise 18%

Triggers (B5)

Work / always reachable 67% · uncertainty 46% · money 31% · family 22% · overstimulation 19% · no specific trigger 15%

Where (B4)

Home off-hours 51% · home working 40% · office 34% · transit 13%

/ 02Block C · content by arousal state · the A1 test

Real song vs neutral sound — the answer depends on the state

C3 · "which would you most want to hear?" (within-subject, order randomised)
■ acute■ wind-downCalm version of a song I love24%47%Featureless neutral sound46%19%Calm guiding voice5%12%Nature / white noise10%12%Silence9%3%Don't know6%7%
Real song chosen
24%47%

acute [17%–31%] → wind-down [39%–56%] · McNemar χ² = 14.29, p = <0.001 (b = 16, c = 47)

Neutral sound chosen
46%19%

GAD-2-positive segment, acute: real song 16% · neutral 49%

Value of real artists (C5, top-2)
35%

matters "a lot / extremely" — the catalogue is an asset for the wind-down job, not the acute one.

C4 · reactions when very anxious (−2 makes it worse … +2 helps) — the acoustic spec
Lyrics / vocals-0.8Recognisable melody-0.3Strong beat-1.1Sudden / sharp sounds-1.5Low continuous hum-0.7Very slow tempo+0.9Sweet 'healing' style-0.4A song that means something+0.2Sound that changes as I calm+0.8

Negatives = what the neutral-sound variant must not contain (sharp transients, beat, lyrics, low hum). Positives = slow tempo and adaptivity itself.

/ 03Block D · wearables & measurement · A3

Would they connect the watch — and does the number matter?

Owners who would connect (D1 top-2)
57%

95% CI [45%–69%] · non-owners who'd consider buying one: 21%

Value of a measured result (D4 top-2)
54%

"your heart rate settled 92 → 68"

Trust in stress / HRV score
3.06

/5 among owners · daily/weekly checkers 54%

Privacy concerned (D5 ≥ 4)
18%

heart data to a music app

The action gap (D3, owners) — what happens after a "high stress" reading

Nothing / just note it 38% · breathe 30% · walk 18% · it makes me more anxious 18% · don't look 13%

A closed-loop product lives exactly in this gap: the score exists, the action doesn't.

/ 04Block E · why use · why not

Acceptance, feature classification, form and barriers

TAM (7-pt) · α PU 0.68 · PEOU 0.68 · BI 0.75
Perceived usefulness4.9/7Perceived ease of use5.2/7Behavioural intention4.9/7

BI top-2 25% overall · 32% owners · BI ~ PU β 0.52 + PEOU β 0.34, R² 0.64

Kano map (Better / Worse)
AttractiveOne-dimensionalIndifferentMust-beWorse (dissatisfaction if absent) →Better (satisfaction if present) →K1 AK2 OK3 IK4 IK5 IK6 M
FeatureAOMIRClassBetter / Worse
K1 adapts to heart rate383125314A · GAD-2+: A0.55 / 0.45
K2 shows before/after294328207O · GAD-2+: M0.60 / 0.59
K3 real songs, calm versions43484827I · GAD-2+: I0.46 / 0.12
K4 neutral artifact-free sound481210558I · GAD-2+: I0.48 / 0.18
K5 breathing cue287116815I · GAD-2+: I0.31 / 0.16
K6 offline / no account111359444M · GAD-2+: I0.19 / 0.57
Which form would you actually use? (E3)
C1 standalone app32%C2 inside wearable app45%C3 artist calm album17%None6%

Relative advantage (E4 top-2): 60% say "better / much better than what I use now".

Barriers (E5, up to 3)
Another subscription49%Sharing heart data31%Already have Calm / Spotify28%Don't believe it works28%Too much effort19%Wearing watch/ring uncomfortable16%No wearable16%Might make anxiety worse14%Nothing8%Other2%
/ 05Block F · how much · A4

Price sensitivity, purchase intent, payment model

Van Westendorp · US / EU (USD per month)
0%25%50%75%100%PMC 5.19OPP 6.28IPP 7.37PME 8.46$ 2$ 18$ 34— too expensive · - - expensive · - - bargain · — too cheap (per month)

OPP $6.28 · IPP $7.37 · acceptable range [$5.19, $8.46] · n = 80

Van Westendorp · China (RMB per month)
0%25%50%75%100%PMC 14.16OPP 15.47IPP 21.38PME 28.6¥ 4¥ 43¥ 83— too expensive · - - expensive · - - bargain · — too cheap (per month)

OPP ¥15.47 · IPP ¥21.38 · acceptable range [¥14.16, ¥28.6] · n = 41

Purchase intent top-2 · US/EU @ $6.99
35%

discounted ×0.5 for hypothetical bias → 18%

Purchase intent top-2 · China @ ¥30
15%

probe market only

Wearable owners
30%

top-2 purchase intent

Currently paying for any app (F2)
12%

cancelled 28% · free only 44%

Preferred payment model (F9)
Monthly13%Annual13%One-time9%Bundled with wearable22%Employer / plan11%Free with ads16%Would not pay16%

Bundled + employer = 33% → the C2 / B2B2C route is not a fallback, it is a preference for a large minority.

/ 06Pre-registered thresholds → likelihood ratios

What this dataset would do to the beliefs

Each row is a threshold fixed before fieldwork (survey analysis plan). The LR column is what enters the decision engine — nothing else from this page does.

ItemNodePre-registered ruleObservedLR
C3 sc1A1areal song ≥50% → 3 · ≤35% → 0.3324%0.33
C3 sc2A1breal song ≥50% → 2 · ≤35% → 0.547%1.0
C5A1btop-2 ≥40% → 1.335%1.0
D1A3owners top-2 ≥60% → 2 · ≤40% → 0.557%1.0
D4A3top-2 ≥50% → 1.354%1.3
D5A3≥4 for >50% → 0.818%1.0
E1 BIA3≥40% overall or ≥55% owners → 1.825% / owners 32%1.0
E2 K1/K2A3attractive or one-dimensional → 1.5A/O1.5
E2 K3A1areverse in GAD-2+ segment → 0.7I1.0
E4A3top-2 ≥50% → 1.560%1.5
E5A4'another subscription' >40% → 0.849%0.8
F4–F7 PSMA4range ∋ $6.99 → 1.5 · OPP<$4 → 0.7[5.19, 8.46] OPP 6.281.5
F8A4US/EU top-2 ≥30% → 2 · ≤15% → 0.535%2.0
F9 / E3C2 weightbundled+employer ≥35% or C2 ≥ C1 → raise C233% · C2 45% vs C1 32%raise C2
Combined survey LR per node (product of triggered rows)

A1a ×0.33 · A1b ×1.0 · A3 ×2.92 · A4 ×2.4

These outcomes are applied by default in the decision engine (scenario "Survey as analysed"); the efficacy pilot and the legal check remain pending and are what the gates now wait for.